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Server Virtualization Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

Your role

As a Server Virtualization Engineer, you will be a key member of our Technical Assistance Centre, providing expert network support for enterprise customers primarily in the US/Canada regions. You will be responsible for troubleshooting and resolving complex network and virtualization issues while ensuring exceptional customer satisfaction.

In this role you will play a key role in:

  • Troubleshooting Level 1/2/3 network issues for enterprise customers, with a focus on server virtualization environments
  • Installing, configuring, maintaining, and troubleshooting blade and rack servers in virtualized environments
  • Achieving all defined KPIs and SLAs while ensuring high customer satisfaction
  • Engaging effectively with customers through both written and verbal communication
  • Collaborating with stakeholders to drive issues to resolution efficiently
  • Creating technical documentation covering best practices and troubleshooting approaches
  • Mentoring new team members and sharing knowledge across the organization

Your profile

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-10 years of experience in network engineering or server virtualization
  • Strong understanding of OSI layers and relevant protocols at each level
  • Experience with data center products including UCSM, VIC cards, FI, IOM, and UCS servers
  • Knowledge of virtualization concepts (VMware, Hyper-V, Virtual Machines)
  • Familiarity with storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE)
  • Excellent troubleshooting skills and problem-solving mindset
  • Strong English communication skills (B2 level minimum)
  • Relevant certifications such as CCNA, CCNP, CCVP, or CWNA (preferred)

What you'll love about working here

  • Free access to learning platforms: Free access for all to world-class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
  • Digital campuses and academy: Our engineering academy offers more than 60,000 hours of training, as also our digital campus on GenAI, data or sustainability, support digital learning in the flow of work from awareness to expert certifications.
  • Career acceleration programs: From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise.

Local content:

At Capgemini LATAM, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code:  364776
Posted on:  Nov 19, 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bogota, CO

Brand:  Capgemini Engineering
Professional Community:  Products & Systems Engineering

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