Employee Experience Pre-sales Solution Architect

About the job you're considering

Are you passionate about creating exceptional workplace experiences? As an Employee Experience Solution Architect in our Presales team, you’ll play a key role in shaping how organisations support and empower their people. This role is central to winning new business across diverse markets and sectors and offers the opportunity to make a meaningful impact through thoughtful, human-centred solutions.

You’ll work closely with clients to understand their unique needs and design tailored solutions using Capgemini’s Employee Experience Portfolio—including Experience Management, Service Desk, Workplace & Collaboration, Onsite Support, and Hardware Lifecycle Management.

We’re looking for someone who combines technical expertise with strong communication skills and a collaborative mindset. You’ll be a trusted advisor, helping clients navigate complex challenges with empathy and clarity.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: 
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

• Solution Design & Development: Design and architect robust, scalable, and secure EUX solutions tailored to specific client requirements and utilising leading technologies and approaches. This includes selecting appropriate components from the portfolio and working with partners in order to create a tailored solution to maximise the End User Experience  
• Presales Support: Act as the SME lead in the presales process, working closely with sales teams to qualify opportunities, develop proposals, and deliver compelling presentations and demonstrations.
• Technical Expertise: Maintain deep expertise across the Employee Experience Portfolio and related technologies.  Stay informed about market trends, competitor offerings, and emerging technologies.
• Client Engagement:  Engage with potential clients, understand their business challenges and technical requirements, and articulate the value proposition of the proposed solutions. Build strong relationships with key stakeholders.
• Competitive Analysis: Understand competitive pressures on price and identify cost levers to deliver the most cost-effective and competitive solutions.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

• Proven experience designing and delivering modern end-user Employee Experience solutions, with a broad understanding of services such as onsite support, back-end technologies, and collaboration tools.
• Strong skills in developing high-quality proposals, including technical documentation, architecture diagrams, and cost models.
• Confidence in engaging with clients, listening actively, and translating technical concepts into clear, relatable language.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• A proactive approach to learning and sharing knowledge about market trends and technical innovations.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want ‘ mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. 
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.
Capgemini. Get The Future You Want.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 

Get The Future You Want | www.capgemini.com