Engagement Manager
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to become the best you can be.
YOUR ROLE
You will be responsible for managing client relationships and ensuring the successful delivery of projects, a combination of project management skills and client engagement capabilities. You will work closely with clients to understand their needs, coordinate with internal teams to deliver solutions and ensure that projects are completed on time, within scope and within budget.
- Act as the primary point of contact for clients, building and maintaining strong relationships.
- Understand clients’ business goals, challenges and requirements.
- Ensure client satisfaction by delivering high-quality services and addressing any concerns promptly.
- Lead the planning, execution and closing of projects.
- Develop project plans, including scope, timelines, resources and budget.
- Coordinate with international cross-functional teams to ensure project deliverables align with client expectations.
- Monitor project progress, manage risks and implement mitigation strategies.
- Ensure projects are completed on time and within budget.
- Regularly update clients on project status, milestones and any issues.
- Prepare and present project reports, proposals and documentation.
- Facilitate meetings and workshops with clients and internal teams.
- Lead and motivate project teams, fostering a collaborative and productive environment.
- Provide mentorship and guidance to team members.
YOUR PROFILE
- Bachelor's Degree required in business management or a related field.
- Minimum of 10 years of experience in management projects role and international assets.
- Strong understanding of project management methodologies like Agile, Scrum or Waterfall.
- Consistent record of delivering IT solutions and growing revenue within major accounts.
- Experience operating at CXO level and ability to demonstrate excellent client relationships.
- Excellent client facing engagement, with ability to empathize with and respond to the needs of stakeholders.
- Fluency in French and English are required.
WHAT YOU’LL LOVE ABOUT WORKING HERE ?
At Sogeti, we embrace diversity and inclusion, collaborate, and celebrate together. We're committed to ensuring that people of all backgrounds feel belonging at Sogeti irrespective of gender, age, ability status, sexual orientation, ethnic and cultural origin, or social backgrounds. Specific programs also exist locally for veterans or refugees. Through our regular employee survey, we ensure that everyone feels valued for who they are and what they bring.
We encourage flexibility when it comes to when and where people get their work done, allowing a better work-life balance and greater empowerment. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances.
We offer access to one of the best digital learning packages in the market to improve both your soft and hard skills. Encouraging you to be curious and accountable for your skills development. Our learning offers are world class and free to every employee across the globe. Access all learning assets and curated programs from business experts, plus content from leading partners including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
Bertrange, LU