UX Analytics Lead
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Lead UX analytics across a portfolio of enterprise products, driving data-informed decision-making.
- Analyze user behavior and product usage data to identify friction points, usability issues, and opportunities for experience improvements.
- Partner closely with UX, Product, and Engineering teams to translate data into actionable recommendations and measurable outcomes.
- Define, implement, and standardize UX success metrics such as task success, engagement, user efficiency, adoption, and drop-off rates.
- Combine quantitative and qualitative insights to uncover both the "what" and the "why" behind user behavior.
Your Profile
- 5+ years of experience in Product Analytics, Quantitative UX Research, UX Analytics, or a related field.
- Proven experience partnering with UX, Design, Product Management, and cross-functional stakeholders.
- Strong track record of transforming complex data into actionable product and design recommendations.
- Hands-on experience with product analytics platforms such as Amplitude, Mixpanel, Google Analytics, or similar tools.
- Expertise in defining meaningful product and UX metrics in complex environments.
What you will love at Capgemini
- Be part of a world-class UX organization focused on delivering exceptional digital experiences.
- Work at the intersection of UX, Product, and Data, influencing strategic product decisions at scale.
- Collaborate with talented designers, researchers, product leaders, and engineers across global teams.
- Opportunity to establish and scale UX analytics practices, frameworks, and standards.
- Work on complex enterprise products that impact thousands of users globally.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Bangalore, IN