Solution/Delivery Architect I Telecommunication I 10 - 18 years I CG Locations

Job Description

• Lead projects and provide strategic direction to deliver a superior client experience.
• Engage with clients’ leadership team to understand their key challenges and requests. You will work closely with clients from multiple functions to translate client’s ambition/strategy into seamless execution.
• Support clients on a variety of topics like: defining the future digital strategy, transforming innovation & operations teams, launching new software-driven services, executing cost improvement programs, covering data & analytics, improving customer service and operations
• Conducts quantitative and qualitative analyses.
• Handles challenging situations and seeks solutions that address client’s issues.
• Advisory level consulting within the telecom industry for policies, procedures, and frameworks implementation
• Ability to engage with C-Suite to create meaningful impact with apt business, technical and behavioral skills.
• Planning and managing the delivery of quality work by leading teams in a strategic consulting environment and be seen as a strong leader with excellent communication and client handling skills

Primary Skills

• MBA, or Masters’ Degree from a top academic institution
• Proficiency in OSS/BSS systems, such as inventory management, service fulfillment, billing, and customer care.
• Knowledge of industry standards and frameworks (eTOM, SID, TM Forum).
• Strong intellectual, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of management.
• Affinity with data analytics, digital, cloud and related technologies
• Consulting experience is looked upon favorably.