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ServiceNow ITSM Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

  • Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements
  • Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes
  • Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers
  • Design quality features and thinks about how the applications and solutions will evolve in the future
  • Solving complex problems in a highly dynamic and agile environment
  • Having a strong focus on code quality and reusability

Your Profile

  • 9 to 12 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions.
  • Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management.
  • Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs.
  • Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines.

What you'll love about working here

  • You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code:  263685
Posted on:  4 Sept 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bangalore, IN Coimbatore, IN Chennai (ex Madras), IN Pune, IN Noida, IN Mumbai, IN Hyderabad, IN Gurgaon, IN

Brand:  Capgemini
Professional Community:  Cloud Infrastructure Management

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