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Senior Product Designer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

  • Lead end-to-end design of Neo features, from discovery and journey mapping to high-fidelity prototypes and implementation handover.
  • Design AI-native user experiences across chat, agentic workflows, prompt flows, document interactions, structured data answers and enterprise knowledge discovery.
  • Create conversational flows, decision trees, clarification paths, fallback states and guided user journeys for complex AI interactions.
  • Define conversational information architecture, including how intents, agents, tools, sources, responses and follow-up actions are structured in the user experience.
  • Design trust-building interaction patterns, including citations, source visibility, confidence cues, user confirmations, editable outputs and transparent system behavior.
  • Establish and maintain Neo's design system, UX standards and reusable interaction patterns across product surfaces.
  • Partner with Product Managers, AI/ML teams and Frontend Engineering to translate insights and technical capabilities into user-centered designs.
  • Conduct user flows, journey maps, prototypes and usability validation to test design decisions.
  • Mentor Product Designers and support consistency across the cross-stream design organization.
  • Use user feedback, analytics and testing insights to continuously improve Neo's experience.

Your Skills

  • Bachelor's or Master's degree in Design, HCI, Digital Product, Human-Computer Interaction or a related field.
  • Significant experience designing digital products, ideally for platforms, SaaS products, enterprise tools or AI-driven interfaces.
  • Strong hands-on mastery of Figma, including libraries, components, prototyping and design documentation.
  • Strong ability to transform complex technical and AI-driven problems into simple, intuitive and trustworthy user flows.
  • Good understanding of AI product UX, conversational design, agentic workflows, prompt UX and decision-flow design.
  • Experience designing conversation flows, decision trees, fallback states, guided workflows, empty states, error states and confirmation patterns.
  • Understanding of how LLM behavior impacts UX, including ambiguity, hallucination risk, source grounding, user trust and controllability.
  • Experience collaborating closely with Product, Engineering, Research and AI/ML teams in iterative delivery cycles.
  • Ability to balance usability, accessibility, business value, technical constraints and AI-specific risk considerations.
  • Strong communication skills with the ability to explain design rationale to technical and non-technical stakeholders.

What you'll love about working with us

  • We value flexibility and support a healthy work-life balance through remote and hybrid work options.
  • Competitive compensation and benefits.
  • Career development programs and certifications in cloud technologies.
  • A diverse and inclusive workplace that fosters innovation and collaboration.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Ref. code:  461811
Posted on:  29 May 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bangalore, IN Pune, IN Bangalore, IN Noida, IN Chennai (ex Madras), IN Chennai (ex Madras), IN Pune, IN Chennai (ex Madras), IN Bangalore, IN Hyderabad, IN Gurgaon, IN Bangalore, IN Navi Mumbai, IN Kolkata (ex Calcutta), IN Salem, IN Navi Mumbai, IN Hyderabad, IN Noida, IN Bangalore, IN Pune, IN Mumbai (ex Bombay), IN Hyderabad, IN Navi Mumbai, IN Chennai (ex Madras), IN Bangalore, IN Mumbai (ex Bombay), IN Bangalore, IN Noida, IN Mumbai (ex Bombay), IN Noida, IN Kolkata, IN Mumbai (ex Bombay), IN Bangalore, IN Chennai (ex Madras), IN Kanchipuram, IN Pune, IN Mumbai (ex Bombay), IN Bangalore, IN Bangalore, IN Coimbatore, IN Hyderabad, IN Bangalore, IN Pune, IN Bangalore, IN Gandhinagar, IN Bhubaneswar, IN Hyderabad, IN Kolkata (ex Calcutta), IN Hyderabad, IN Bangalore, IN Hyderabad, IN Hyderabad, IN Kolkata (ex Calcutta), IN Tiruchirappalli, IN Chennai (ex Madras), IN Bangalore, IN Mumbai (ex Bombay), IN Kolkata (ex Calcutta), IN Pune, IN Bangalore, IN Pune, IN Hyderabad, IN Mumbai (ex Bombay), IN Pune, IN Bangalore, IN Gurgaon, IN Noida, IN Tiruchirappalli, IN Hyderabad, IN Bangalore, IN Bhubaneswar, IN Pune, IN Chennai (ex Madras), IN Gurgaon, IN Bangalore, IN Bangalore, IN Tiruchirapalli, IN Hyderabad, IN Pune, IN Noida, IN Hyderabad, IN Pune, IN Bangalore, IN Pune, IN Mumbai, IN Kanchipuram, IN Pune, IN Chennai (ex Madras), IN Bangalore, IN Kolkata (ex Calcutta), IN Bangalore, IN Noida, IN Pune, IN Bangalore, IN Bangalore, IN Bangalore, IN Chennai (ex Madras), IN Noida, IN Noida, IN Chennai (ex Madras), IN Bangalore, IN Kanchipuram, IN Bangalore, IN Gurgaon, IN Bangalore, IN Hyderabad, IN Navi Mumbai, IN Gurgaon, IN Gurgaon, IN Hyderabad, IN Navi Mumbai, IN Chennai (ex Madras), IN Pune, IN Navi Mumbai, IN Tiruchirapalli, IN Bangalore, IN Bangalore, IN Pune, IN Kolkata (ex Calcutta), IN Mumbai (ex Bombay), IN Navi Mumbai, IN Hyderabad, IN

Brand:  Capgemini
Professional Community:  SaaS Solutions

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