Salesforce Solution Lead

Job Description

Capgemini is seeking a Director level executive for FSSBU

Unified Strategy & Thought Leadership

• Define and execute a combined roadmap for innovation and presales aligned with business objectives.
• Evangelize GenAI and Salesforce capabilities internally and externally; identify high-impact use cases with C-level stakeholders.
• Shape market positioning through industry thought leadership, demos, and executive showcases.

Solution Innovation & Architecture

• Lead design and development of GenAI-powered Salesforce solutions, embedding automation, personalization, and predictive analytics.
• Evaluate and integrate LLMs, prompt engineering, and AI orchestration tools into enterprise workflows.
• Ensure solutions adhere to best practices, security, compliance, and enterprise architecture standards.

Presales Leadership & Deal Ownership

• Own the end-to-end presales lifecycle: discovery, solution design, RFP/RFI responses, proposals, and client presentations.
• Craft compelling value propositions, pricing models, and delivery approaches; act as a trusted advisor during the presales phase.
• Maintain a repository of reusable assets, accelerators, and case studies to improve speed and win rates.

Team Leadership & Ecosystem Collaboration

• Lead and mentor innovative architects, presales consultants, and technical teams; foster a culture of agility and continuous learning.
• Build strong relationships with Salesforce account teams, ecosystem partners, and internal stakeholders for co-sell and co-innovate opportunities.

Drive capability building through certifications, enablement programs, and reusable IP development

Ideal Candidate

•       20-25 years of IT experience with proven leadership in innovation and presales.

•       Deep expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, integrations).

•       Hands-on experience with GenAI technologies (OpenAI, Azure OpenAI, Anthropic, etc.) and AI/ML concepts.

•       Strong solution architecture, storytelling, and stakeholder management skills.

•       Experience with cloud platforms (AWS, Azure, GCP) and enterprise architecture.