SB Author

Your Role

As a Service Bulletin (SB) Author – Aerospace Technical Publications, you will play a key role in creating and revising Service Bulletins in alignment with Airbus standards and customer requirements. You’ll collaborate with engineering teams, utilize advanced authoring tools, and ensure timely, high-quality delivery of technical documentation.

In this role, you will:

• Create and revise Service Bulletins (SBs) based on SBO requirements.
• Perform configuration analysis to identify pre- and post-modification drawings.
• Apply Airbus standards such as S1000D, iSpec 2200, and ASD-STE100.
• Conduct technical analysis of criteria and associated data sources.
• Utilize SAP PCS and authoring tools like SAMM, DACAS, TAKSY, GIDOCA, GYPSY, Airn@v, ZAMIZ, PASS SSCI, and APS.
• Analyze aircraft zones and access to define work locations.
• Follow the authoring process as per the Quality Plan and ensure RFT (Right First Time) delivery.
• Estimate timelines and commit to realistic delivery schedules.
• Engage in customer communication to resolve queries.
• Perform mock-ups and authoring using Arbortext or Epic Editor.
• Maintain KPIs, OTD (On-Time Delivery), and documentation quality.
• Understand workflow processes including quality checks, INC, and DCR.
• Apply root cause analysis techniques like 5 Why and 8D for NCRs.

Your Profile

• 3-15 Years of Service Bulletin Authoring experience
• B.E / B.Tech in Aeronautical Engineerin B.E / B.Tech in Mechanical Engineering with aerospace industry exposure
• AME certification with experience in airline operations and SB authoring
• Strong understanding of Airbus documentation standards and tools
• Excellent communication and collaboration skills
• Proactive, detail-oriented, and committed to quality and timelines

What You’ll Love About Working Here

• We offer a flexible work environment that supports remote work and work-life balance.
• You’ll be part of a diverse and inclusive team that values innovation, continuous learning, and technical excellence.
• With access to global aerospace projects and cutting-edge tools, you’ll have the opportunity to grow your career in a dynamic and supportive setting.

About Capgemini in India

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Capgemini in India comprises nearly 235,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem, and Tiruchirappalli.

Make it real | www.capgemini.com/in-en.