Operational Decision Manager

Job Description - Grade Specific

Key Responsibilities

• Install, configure, upgrade, and administer IBM ODM (Decision Centre and Decision Server) in both on-prem and cloud environments.
• Set up and manage ODM clusters for high availability and scalability.
• Collaborate with development and DevOps teams for decision service deployment and lifecycle management.
• Troubleshoot and resolve complex ODM issues across middleware, infrastructure, and application layers.
• Maintain architecture documentation, operational runbooks, and SOPs.
• Participate in 24/7 on-call rotation and incident response for production support.

Required Skills

• 10+ years of hands-on experience with IBM ODM administration (Standard or Advanced Editions).
• In-depth knowledge of ODM architecture, deployment models, and clustering strategies.
• Strong experience in Linux system administration (RHEL preferred).
• Good understanding and hands-on experience with OpenShift or Kubernetes platforms.
• Experience with cloud platforms (AWS, Azure, GCP, or IBM Cloud) for ODM deployment and integration.
• Proficient in diagnostics, debugging, and root cause analysis for performance and availability issues.