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NON-SAP-Service Delivery Manager- AMS

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

Job Summary:We are seeking an experienced Service Delivery Manager (SDM) with 15–18 years of expertise in Application Maintenance Services (AMS) for non-SAP environments. The role involves end-to-end delivery ownership of AMS Build and Run projects, including transition planning, governance setup, and financial management. The ideal candidate will have strong experience across Cloud applications, Java, .NET, Documentum, and COTS platforms, along with proven ability in portfolio management, risk mitigation, and stakeholder engagement. Certifications in Agile, Scrum, and ITIL are essential, and exposure to GenAI deployment and cloud delivery models is highly desirable.
 
Total Experience: 14-18 Years Only
Location: Bangalore
  • End-to-End Delivery Ownership for AMS Build & Run projects, including transition planning and execution.
  • Governance & Compliance setup, ISO audit support, and risk/issue management.
  • Financial & Commercial Management, including pricing strategy and project financials.
  • Portfolio & Stakeholder Management across multi-technology environments with escalation handling.
  • Strategic Initiatives like BCP/DR planning, GenAI deployment, and cloud application oversight.

Your Profile

  • AMS Expertise across Cloud, Java, .NET, Documentum, and COTS platforms.
  • Certifications & Frameworks: Agile, Scrum, ITIL with practical application.
  • Technology Understanding for client engagement and guiding delivery teams.
  • Experience in GenAI Deployment and Cloud delivery models.
  • Strong Leadership in conflict resolution, governance, and complex portfolio management.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Ref. code:  353507
Posted on:  9 Dec 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bangalore, IN

Brand:  Capgemini
Professional Community:  Delivery Excellence

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