Learning Delivery (Enterprise / Technology)

Job Description:

Role: Learning Delivery (Enterprise / Technology)

Location: Bangalore & Mumbai

Grade: E1/E2

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Capgemini in India comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappall

Why Join Capgemini?

The choices you make today lay the foundation for change tomorrow. ​Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make change: to rewrite it. 

When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best
in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.

The Opportunity

We are seeking a Director/Sr Director level executive. The candidate should have a builder mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (bookings, contribution margin, revenue, market recognition).

The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.

Primarily you will be responsible:

• To quality control: Drive consistency of delivery across all learning offers within Technology
• To deliver the magic: Organize, coordinate and deliver effective learning experiences driving learner engagement in line with country requirements
• To be the expert: with a deep understanding of the Technology skill, program content, learning ecosystems and solutions
• To be inquisitive: track and analyze KPIs, data and insights to look for constant improvement to feed back into the LVW (Learning Value Wheel)

In order to deliver on the role you will need to:

• Manage a team of trainers and initiative owners who will each focus on Technology skills delivery and key programs
• Be able to work closely with a shared services team who will support administration, transactions and learner queries, as part of the end-to-end learning delivery
• Be able to use data to drive insights and manage KPIs within the team and alongside the shared service centre

Your stakeholder ecosystem:

• In the Business:   

• All learners  
• All Business Leaders  
• SMEs  

• Within HR & group functions:  
• HR Business Partners, Talent Managers, Global and Local L&D Shared Service Centres and support function leaders  

• Within the Learning function team:  

• Your colleagues are the other GBL/ABL LBPs  
• The wider Learning Delivery CoC
• Capgemini University team  

Additional Responsibilities Include:

Being the Technology  & Enterprise Learning Delivery , you will focus on mutualizing Technology programs across Global GBLs and ABLs and ensuring consistency of delivery across the learning portfolio on each skill that cut across the GBLs and ABLs.

Our Ideal Candidate

He/She/They will have  16 years of experience with a strong project track. A Bachelor’s degree is required.

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

Deep technology skills and know-how of the latest and greatest in the Technology landscape with respect to capability and skill development.

Common L&D Skills: The proficiency level should be different depending on the seniority level:

Strategic Visionary for Technology Learning.

Proven experience creating enterprise-wide learning strategies in large, matrixed organizations.

Deep understanding of how technology capabilities evolve and how learning must adapt to stay ahead.

Ability to translate business transformation goals into clear upskilling roadmaps across technical and non-technical population.

Deep Understanding of the Technology Landscape

Background in a technical field or experience working closely with engineering, digital or IT functions.

Familiarity with emerging technologies, digital transformation trends and their talent implications.

Ability to partner credibly with CTOS, engineers, solutions architects and business technologists.

Enterprise Learning Expertise

Experience in learning architecture, adult learning principles and build-vs-buy equation for content.

Experience implementing scalable digital-first learning ecosystems.

Familiarity with credentials, academies, and the use of simulations and labs.

Delivery-Focused and Scalable

Experience delivering a global learning offer.

Ability to balance global standards with local relevance.

Strong track record of building tech-specific academies or bootcamps at scale

Focused on measurable outcomes – skill verification, certification, role readiness.

PREFERRED BACKGROUND

15-20+ years of experience in Technology learning, talent or technology leadership.

Experience in consulting.

Executive presence; has advised or interacted with C-suite stakeholders.

Education or Certification:

• Degree level education in technology followed by master’s in business, HR / Learning.