Business Analyst - Retail

Your Role

• Own the product vision and roadmap end-to-end. Define strategic outcomes, prioritize the backlog, and set measurable OKRs/KPIs that guide delivery. Ensure every release drive clear customer and business impact. Continuously refine plans based on insights and performance.
• Lead full‑cycle product delivery from discovery to launch. Drive requirements gathering, create clear documentation, and oversee solution design with engineering and design teams. Define acceptance criteria, UAT strategy, and release readiness. Ensure smooth launch, change control, and adoption across markets.
• Manage and influence senior stakeholders effectively. Build trusted relationships across business, engineering, operations, and leadership teams. Align priorities, shape solutions, and drive consensus using data-backed reasoning. Communicate progress and trade-offs with clarity and confidence.
• Drive data-led decision-making and continuous improvement. Establish tracking, dashboards, and success metrics for all key initiatives. Use qualitative and quantitative insights to validate bets, assess impact, and inform future iterations. Ensure outcomes—not just outputs—are delivered.
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Your Profile

• • Experience: 7–14 years across strategic consulting, product development/management, process/business consulting, digital transformation; strong PM/PO delivery credentials.
  • Education: 2-year full-time MBA from a reputed institute
  • Domain Exposure: Multidomain exposure with strength in CPRD plus one or more: CRM, Automotive, Healthcare, Ecommerce, SCM/logistics
  • Proven experience in advisory roles and ability to steer programs/initiatives/projects with senior leadership.
  • Strong experience across SDLC and Agile program management with hands‑on process modeling, mapping, and standardization using industry frameworks.
  • At least two relevant certifications (SAFe POPM, CSPO, PSPO, CSM, CBAP, CCBA, ECBA).
  • Strong working knowledge of JIRA, Confluence, MS Visio, ServiceNow, and MS Office (PowerPoint, Excel, Word).
  • Strong interpersonal and communication skills (written and verbal) with excellent critical thinking, decision‑making, analytical reasoning, and data interpretation capabilities.

   

   

What you’ll love about working here

We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.