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Biovia pipeline pilot

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

  • Provide end‑to‑end application support and troubleshooting for BIOVIA applications.
  • Diagnose and resolve issues related to BIOVIA Compose, BIOVIA Capture, CISPro, and Configuration Manager.
  • Support and manage Pipeline Pilot workflows, including performing enhancements or changes using scripts as required.
  • Collaborate with cross‑functional teams to analyze incidents, root causes, and implement permanent fixes.
  • Handle incidents, service requests, changes, and problem management activities in line with ITSM processes.
  • Ensure adherence to SLAs and maintain high service quality.
  • Document troubleshooting steps, solutions, and technical configurations.
  • Support application upgrades, configurations, and minor enhancements.
  • Communicate effectively with business users and stakeholders regarding application issues and resolutions.

Your Profile

  • Very good knowledge of Pipeline Pilot, with the ability to:
  • Understand existing protocols
  • Perform minor to moderate changes using scripting
  • Develop new protocols if required
  • Experience in programming languages like JavaScript, jQuery and Python.
  • Proven experience in end‑to‑end application troubleshooting and operational support.
  • Familiarity with ITSM frameworks (Incident, Problem, Change, and Request management).
  • Experience working with ticketing tools (e.g., ServiceNow or equivalent).
  • Strong analytical and problem‑solving skills.

What you ll love about working here

  • We recognize the significance of flexible work arrangements to provide support in hybrid mode, you will get an environment to maintain healthy work life balance
  • Our focus will be your career growth & professional development to support you in exploring the world of opportunities.
  • Equip yourself with valuable certifications & training programmes in the latest technologies such as Gen AI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code:  467069
Posted on:  28 May 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bangalore, IN

Brand:  Capgemini Engineering
Professional Community:  Products & Systems Engineering

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