Application Consultant - B

Job Description

Involve in support / minor enhancement activities.

Provide support on L1/L2 tickets, Analyze the issue and identify the root cause

Work on the service requests assigned, close tickets in agreed SLA

Support in providing ad-hoc report requests

Co-ordinate with vendor /L3 teams with technical details

Understand existing process, system functionalities and interfaces.

 Provide suggestion for improvement.

Primary Skills

Should have 4-5 year of experience in Yardi application support.

Possess good knowledge in Yardi functionality across modules

Should have good analytical skills and knowledge of SQL

Knowledge of ITIL process, ServiceNow is preferred.

Knowledge on capital investment is preferred.

Capable to quickly learn new things and adapt to a new environment

Should have Good Communication and client interaction Skills.