Software Business Analyst

Job Descritpion 

Online Software Business Analyst serves as a strategic liaison between business stakeholders and technical teams, ensuring that software solutions meet business objectives in a digital-first environment. This role is pivotal in translating business needs into actionable requirements for cloud-based platforms, SaaS tools, and agile development teams.

Requirements

Gathering & Analysis

• Collaborate with stakeholders to elicit, analyze, and document business requirements. o Translate business needs into user stories, wireframes, and functional specifications.
• To be able to work independently but with support from Product Managers
• To be able to work with vendor partners and cross functional teams o Individuals will be expected to work remotely
  • Process Mapping o Document end-to-end workflows for online platforms, including customer journeys, system integrations, and data flows (when required).
  • Solution Design & Validation o Partner with architecture and development teams to design scalable, cloud-native solutions.
• To test and validate work to ensure end-to-end system integration.
  • Stakeholder Engagement o Act as a bridge between business units and IT, ensuring clear communication and alignment. o Facilitate workshops and feedback sessions to refine requirements.
  • Agile & Remote Collaboration o Participate in sprint planning, backlog grooming, and retrospectives.
• Use tools like Jira, Confluence, and Miro to manage remote collaboration.
  • Documentation & Reporting o Maintain comprehensive documentation including process flows, acceptance criteria, and change logs.
• Provide regular updates to stakeholders on progress, risks, and dependencies.

Required Skills & Qualifications

• • Education or Training Information Technology, or related field.
  • 3–7 years of experience in business analysis, preferably in software or SaaS environments like Concur and GetThere.

 Specific knowledge of products like concur, Citric,GetThere,Deem and Seriko

Skills Must have: GetThere

• Strong understanding of Agile methodologies and digital product lifecycles.

• Proficiency in tools like Jira, MS Office.

• Excellent communication, analytical, and problem-solving skills.

About Capgemini Group

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

What you will love about working with us:

At Capgemini we’re always looking ahead.We reimagine possibilities, and we innovate with technology to bring ideas to life.We encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment.They partner with their managers to find an arrangement that works best for their role and their circumstances.We offer game-changing programs to accelerate the growth of our people and the development of their expertise.

What you need to know about what we offer:

Excellent compensation and benefitsCareer path, trainings and real growth opportunities.

Engaging and challenging projects.

Excellent work environment and culture.

Open and Effective management.

Highly professional and collaborative teams.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.