Senior PMO

RH: Sara Chávez

Location: Any State Of Mexico

Industry - Sector: MALS

What you’ll do?                                 

Job Description / Key Responsibilities

• Take overall responsibility & project manage travel implementations– to include moves, and ad-hoc projects as required by the business
• Update the OneForm and the Task List for each client
• Be the focal point of contact for the project team during the implementation process
• Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
• Lead the (local) Joint Planning meetings
• Ensure all project members are aware of their roles & responsibilities.
• Lead weekly calls, normally phone conference and produce call notes & agenda’s.
• Ensure the project remains on track, all tasks completed within deadline. Update OneForm and Task List accordingly
• Keep the RAG Status updated accurate and timely
• Proactively manage project risk assessment and management including escalations as required for support and resolution
• During EMEA & Global Implementations, attend calls as required - produce relevant updates & deliver actions required by deadlines provided by Customer Onboarding Manager (COM)
• When necessary, create communication strategy with CGM for review with customer
• Create local Project scope when appropriate
• Execute & drive readiness to launch assessment
• Coordinate End to end testing with Service Delivery
• Coordinate technical set ups with technical teams and telephony department
• Conduct post implementation meeting and handover to Traveler Care & CGM
• Share ideas to Improve Implementation procedures/timelines. Use Lessons Learned on SID SharePoint

Key Qualifications

• English languages required.
• Strong project management & analytical skills.
• Ability to lead client meetings & produce presentations.
• Confident & persuasive.
• Demonstrates professional attitude at all times.
• Commercial awareness.
• Base understanding of the GBT Branded tools (Connect Client, Expert Care, Expert Auditor, Air Track Expert, GBT Account, Connect Profile etc.).
• Ability to work independently whilst contributing to the overall team objectives.
• Capacity to work virtually and strong organizational skills.
• Tenacious – ability to drive change in the face of possible resistance.
• Excellent communicator at all levels both written and oral.
• Change management skills.
• Attention to detail.
• Strong customer relationship skills.
• Effective time management, multi-tasking prioritization skills.
• Leadership skills.

What you’ll bring:                             

Job Description

• The Project Management Officer (PMO) provides a range of support services to the Engagement Managers to govern our engagements, plan and track them, report progress, manage issues and risks, control change, manage deliverables and quality, track obligations, adhere to our contractual and commercial constraints, manage our finances and keep electronic records of what we produce and do.

Job Description - Grade Specific

• A PMO Lead is the Excellent Professional. They are valued for what they bring as an individual skilled PMO practitioner. They will know what works, what does not and why.

Soft skills:

Work Under pressure, Quality at work, Results Oriented.

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”