Program Manager Lead

RH: Omar Gonzalez

Location: Aguascalientes

Industry - Sector: MALS

What you’ll do?

• English languages required.
• Strong project management & analytical skills.
• Ability to lead client meetings & produce presentations.
• Confident & persuasive.
• Demonstrates professional attitude at all times.
• Commercial awareness.
• In depth knowledge of Online Business Travel.
• Ability to work independently whilst contributing to the overall team objectives.
• Capacity to work virtually and strong organizational skills.
• Tenacious – ability to drive change in the face of possible resistance.
• Excellent communicator at all levels both written and oral.
• Change management skills.
• Attention to detail.
• Strong customer relationship skills.
• Effective time management, multi-tasking prioritization skills.
• Leadership skills.

What you’ll bring:

• The Project Manager takes the overall responsibility of clients travel implementation and project manages travel implementations, including moves, closures and ad-hoc projects as required by the business.
• Take overall responsibility & project manage travel implementations– to include moves, and ad-hoc projects as required by the business
• Be the focal point of contact for the project team during the implementation process
• Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
• Lead the (local) Joint Planning meetings
• Ensure all project members are aware of their roles & responsibilities.
• Lead weekly calls, normally phone conference and produce call notes & agenda’s.
• Ensure the project remains on track, all tasks completed within deadline.
• Keep the RAG Status updated accurate and timely
• Proactively manage project risk assessment and management including escalations as required for support and resolution
• During Global Implementations, attend calls as required - produce relevant updates & deliver actions required by deadlines provided
• When necessary, create communication strategy with customer
• Create local Project scope when appropriate
• Execute & drive readiness to launch assessment
• Coordinate End to end testing with Service Delivery
• Coordinate technical set ups with technical teams and telephony department
• Conduct post implementation meeting and handover to  customer support
• Share ideas to Improve Implementation procedures/timelines.

Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”