Business Analyst - PMO

RH: Omar Gonzalez

Location: Aguascalientes

Industry - Sector: MALS

What you’ll do?

• Requirements Gathering & Analysis
• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Translate business needs into user stories, wireframes, and functional specifications.
• To be able to work independently but with support from Product Managers
• To be able to work with vendor partners and cross functional teams
• Individuals will be expected to work remotely
• Process Mapping
• Document end-to-end workflows for online platforms, including customer journeys, system integrations, and data flows (when required).
• Solution Design & Validation
• Partner with architecture and development teams to design scalable, cloud-native solutions.
• To test and validate work to ensure end-to-end system integration.
• Stakeholder Engagement
• Act as a bridge between business units and IT, ensuring clear communication and alignment.
• Facilitate workshops and feedback sessions to refine requirements.
• Agile & Remote Collaboration
• Participate in sprint planning, backlog grooming, and retrospectives.
• Use tools like Jira, Confluence, and Miro to manage remote collaboration.
• Documentation & Reporting
• Maintain comprehensive documentation including process flows, acceptance criteria, and change logs.
• Provide regular updates to stakeholders on progress, risks, and dependencies.
• Education or Training Information Technology, or related field.
• 3–7 years of experience in business analysis, preferably in software or SaaS environments like Concur and GetThere.
• Specific knowledge of products like concur ,Citric,GetThere,Deem and Seriko
• Skills Must have: GetThere
• Strong understanding of Agile methodologies and digital product lifecycles.
• Proficiency in tools like Jira, MS Office.
• Excellent communication, analytical, and problem-solving skills.

What you’ll bring:

• The technical skillset will be the same for all tools subject to having the OBT knowledge.
• Technical ability on Concur OBTs
• Be technically capable to build the Perfect PNR/File Finishing to GBTs set standards
• To test and validate work to ensure end to end system integration
• To be able to work independently but with support from Product Managers
• To be able to work with vendor partners and cross functional teams
• Individuals will be expected to work remotely

Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”