Senior Engagement Manager
Your role
Capgemini Engineering is looking for Senior Engagement Manager to work on telecom projects.
In this role you will play a key role in:
- On-time delivery of project milestones.
- Achievement of SLA/KPI targets.
- Budget adherence and effective cost management.
- Client satisfaction scores and stakeholder feedback.
- Quality and completeness of project documentation.
Your profile
- Minimum of 15 years of experience in technology-based project delivery, with at least 8 years in senior delivery management roles
- Successful project management delivery experience from inception through the delivery lifecycle, to agreed cost, timescales and quality
- Outstanding communication and interpersonal skills, with the ability to interact effectively with C-level executives
- Experience working within a Telecommunications/Wireless environment.
- Expert in ITIL processes and customer support operations
- Project Management experience, including handling multiple clients, business lines and environments.
- Experience within strategic and transformation consulting.
- Experience in analysing business requirements.
- Delivery to a set of contractual obligations.
- Use of a formal project management methodology.
- In depth experience of an industry sector, e.g. Telecom Media.
- Understanding of the sales process and experience of managing the bid process.
Make it real - what does it mean for you?
- Open access to digital learning platforms
- Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@Capgemini
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
- Please opt in during the application process.
Capgemini. Make it real.
Need to know
- All roles will require a level of security clearance; BPSS OR Security ClearanceOR Developed Vetting.
- You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.
About Capgemini
Abingdon, GB Bristol, GB Manchester, GB London, GB Bath, GB