Intelligent Supply Chain Operations Practice Lead

About the role

Capgemini is a global major in value-added Intelligent Supply Chain services for its clients providing business services to some of the major global leaders in respective sectors in Supply Chain Planning, Order Fulfilment& Logistics and MDM..This is also a key focus area of organization growth.  You will be part of Intelligent Supply Chain Operations Practice team.

This role will require the candidate to build, content-led sales of implementation and deployment/support services around best of breed Supply Chain technology platforms driving market growth for Capgemini Intelligent Supply Chain business services. Grow the Practice's portfolio and business with existing and new clients (including signing off Solutions of the practice).  Build best in class offers aiming at positioning Capgemini as Leader; Promote our brand with Analysts, Advisors and Partners ; Attract and retain the best talent pool (Recruitment, Career Management, Utilization, Upskilling) in BTS, Solutioning, Operations and Platforms, in line with BSv's positioning: Consult, Digitalize, Operate; Identify the 'best in class' tools/technologies for the Practice in conjunction with the BSv CDO.

Qualifications required

•    Overall experience with combination in supply chain consulting or operations role with a strong project track record. 
•    P&L contribution to supply chain solutions sales
•    Experience in FMCG/CPG/Retail/Manufacturing industry. Multinational exposure is preferred
•    Bachelor’s Degree in Engineering (Tier-1 Engineering Colleges preferred) and MBA in Sales & Marketing/Operations/Supply Chain/Logistics from a reputed school.

Responsibilities of the role

•    Sales: Develop and sell supply chain technology service offers to new and existing customers with major focus on sectors - Consumer Products, Retail and Distribution (CPRD), MALS (Manufacturing, Automotive and Life Sciences). There will be target for bookings.
•    Partnership with Tech Product firms: Develop partnerships with software product firms with a win-win proposition. Work with Technology Alliance Manager for go-to-market. Develop offers and sales pitch for clients jointly.
•    Customer Excellence: Keeping in touch with existing customers and delivery teams, identifying key issues, liaise with wider teams for resolution and identify cross-sell opportunities. 
•    Innovation: Be abreast with industry trends, Capgemini Marketing strategies and collaborate to develop thought leadership, market, and customer specific offers. Provide market and customer feeds to Practice teams to shape offers and plan strategic roadmap. Represent Capgemini in industry forums and reinforce a strong position for the firm.

Key Performance Indicators:

•    Bookings in Practice
•    Revenue in Practice
•    Market positioning with Analysts/Advisors
•    Utilization/Competitive cost of Resources
•    Margin
•    OTACE (Client Satisfaction)

Key Skills:

•    Business: Strong business and sales acumen, ability to analyze prospect companies’ financial statements, news etc., identify / create supply chain offers, develop high-level business cases and future operating model

•    Functional: Build trusted relationships with Supply Chain customers leveraging strong supply chain domain and technology knowledge. Ability to connect with senior client stakeholders and deliver compelling solutions and sales pitches. Good knowledge and understanding of supply chain planning areas like demand planning, supply planning, sales and operations planning, inventory planning, logistics planning, supply chain services and technology solutions. Good understanding of supply chain services market and delivery. Ability to develop service offers in end-to-end lifecycle of best of breed software (implementations to adoption)

•    Analytical: Ability to analyze solution across deal lifecycle, develop detailed business cases. Ability to build high-level solutions, indicative pricing, and high-level business cases in MS Excel

•    Technical: Knowledge of two or more best of breed supply chain Planning technology systems like Kinaxis, O9, Llamasoft, E2Open, Anaplan, JDA etc. Good exposure to creating presentations in MS PowerPoint presentations and conduct analysis in MS Excel
•    Strong customer orientation, decision making, problem solving, communication and presentation skills
•    Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
•    Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
•    Ability to roll sleeves
 

Why we're different?

At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.